Most people don't call me — they get a sticky note I left on their door or a card in their mailbox. But whether you call, text, or I show up first, the conversation goes the same way.

1

I introduce myself briefly and let you talk

I'm not there to pitch. My door-knock opener is: "Hi, my name is Justin — I noticed your lender was giving you a hard time and wanted to see if I could help." Then I stop talking. About 80% of the time, people open up immediately.

2

I ask what you're hoping to achieve

Keep the property or sell it — that's the first fork in the road. Everything else flows from your answer. There's no wrong answer and no pressure toward either direction.

3

I gather the real picture

What's the situation, how far behind, what's been tried, what's the auction date if there is one. The more honest you are with me, the more I can actually help.

4

I walk you through every real option

Reinstatement, loan modification, bankruptcy, cash offer, subject-to with possible leaseback — I run through what applies to your specific situation and give you my honest read on each one. No pressure. No agenda.

5

You decide. I support whatever you choose.

If it's keeping your home, I'll work the phones with your lender. If it's selling, I'll connect you with the right buyer or agent. If it's something else entirely, I'll tell you honestly and point you the right direction.